Cookie Policy
1. What Are Cookies
Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites function efficiently, to remember your preferences, and to provide information to website owners. This Cookie Policy explains how LiveDocHub, Inc. ("LiveDocHub", "we", "our") uses cookies and similar tracking technologies on our website and platform.
2. Types of Cookies We Use
We use the following categories of cookies on our website and platform:
- Strictly Necessary: Required for basic platform functionality
- Functional: Remember your preferences and settings
- Analytics: Help us understand site usage and improve performance
- Marketing: Deliver targeted advertisements and track campaign effectiveness
- Personalization: Customize your experience based on your behavior
3. Strictly Necessary Cookies
These cookies are essential for the platform to function and cannot be disabled. They are used to:
- Authenticate your session and maintain login state
- Protect against fraud and secure the platform
- Enable core features like document saving and real-time collaboration
- Remember your cookie preference choices (ldh-cookie-prefs, ldh-cookies-decided)
4. Functional Cookies
These cookies remember your choices and preferences to enhance your experience. They may remember your language preferences, document filters, or UI customizations. These cookies are optional and can be disabled through your consent settings.
5. Analytics Cookies
We use Google Analytics to understand how users interact with our platform. These cookies collect anonymized data about pages visited, time spent, and user flows. This information helps us improve the platform, identify issues, and optimize performance. You can disable analytics cookies through the cookie consent banner. Google Analytics also allows you to opt out through their browser add-on.
6. Marketing Cookies
These cookies track your activity across websites to deliver personalized advertisements and measure campaign effectiveness. They may be set by our partners such as advertising networks and social media platforms. You can disable marketing cookies through our cookie consent banner or by adjusting your browser settings.
7. Third-Party Cookies
Some cookies are set by third parties, including payment processors (Stripe), analytics providers (Google Analytics), and advertising partners. These third parties are bound by their own privacy policies. We do not have control over third-party cookies, but you can manage them through your browser settings or by opting out on their websites.
8. How to Control Cookies
You can control cookies in several ways:
- Cookie Consent Banner: Use the banner on our website to accept or decline cookie categories.
- Browser Settings: Most browsers allow you to refuse cookies or alert you when a cookie is being set. Refer to your browser's help documentation for instructions.
- Opt-Out Tools: Visit www.allaboutcookies.org or www.youronlinechoices.com for tools to manage cookies across multiple sites.
- Local Storage: Clear your browser's local storage (ldh-cookie-prefs) to reset your cookie preference.
Please note that disabling cookies may affect functionality of the platform.
9. Cookie Consent Banner
When you first visit our website, a cookie consent banner will appear at the bottom of your screen. You may accept all cookies, decline non-essential cookies, or customize your preferences. You can update your preference at any time by accessing the banner again or clearing your browser's local storage. Essential session cookies are set regardless of your preference as they are required for the platform to function. Your consent choice is saved in localStorage under the keys ldh-cookie-prefs and ldh-cookies-decided.
10. Changes to This Cookie Policy
We may update this Cookie Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Material changes will be communicated via email or a prominent notice on our website. Your continued use of our Services following the posting of revised Cookie Policy constitutes your acceptance of the changes.
11. Contact Us
If you have questions about our use of cookies, please contact us:
- LiveDocHub, Inc.
- 123 Market St, San Francisco, CA 94103
- Phone: +1-415-555-0137
- Email: [email protected]